Do I need a Zoom account?

Yes, PodPros and Podders will need to sign up for their own Zoom account to participate in livestream sessions within the MyFitPod APP. 

MyFitPod Zoom integration allows fitness and wellness professionals to seamlessly create livestream sessions within the MyFitPod APP so that they can run group or private sessions. 

How do I signup for Zoom?

You can sign up for a free Zoom account at zoom.us/signup. The email address that you used for your MyFitPod account should be the same email address you use to sign up for your Zoom account.

Why does my email address need to be the same?

MyFitPod restricts unauthorized users from joining sessions by an authentication process that verifies if your Zoom account has the same email address as your MyFitPod account. Only verified users can participate. 

    • Only PodPros whose email address is verified will be allowed to "start" a session.
    • Only Podders whose email address is verified will be able to "join a session." 

Do I need to download the Zoom app?

We recommend that you download the Zoom App from the Android or Apple store onto your mobile, tablet, and desktop so you easily launch a livestream session.

Refer to the information at support.zoom.us

Do I need a licensed Zoom account to stream on MyFitPod?

No, users do not need to pay for a licensed Zoom account. MyFitPod handles all the expenses related to Zoom.

  • As a PodPro, you will need to simply click the "Start Session" button from the My Session section.
  • As a Podder, you will need to simply click the "Join Session" button from the My Session section.

Can I unlink my Zoom account with MyFitPod?

You may request to unlink your Zoom account at any time by request to support@myfitpod.com and we will delete the associated data.

 

Additional resources regarding Zoom can be found at the frequently asked questions in the Zoom Support Center.